Cancellation Policy

For Non-Group / FIT / Individual bookings (up to 5 rooms or maximum of 10 guests):

Cancellations received within 72 hours of date of arrival invites first night retention on all the pre-reserved rooms.

For group bookings (beyond 5 rooms or 10 guests):

a) Reservation from April to September:

Please reconfirm 30 days prior to the arrival date with rooming list and voucher. In the absence of reconfirmation with rooming list / voucher / prepaid, we reserve the right to release the accommodation or provide partial accommodation without checking. In the event of cancellation within 30 days of arrival date, the value of One Night accommodation together with applicable government taxes will be charged.

b) Reservation from October to March:

Please reconfirm 60 days prior to the arrival date with rooming list and voucher. In the absence of reconfirmation with rooming list / voucher / prepaid, we reserve the right to release the accommodation or provide partial accommodation without checking. In the event of cancellation within 45 days of arrival date, the value of One Night accommodation together with applicable government taxes will be charged.